HowElectric
Emergency Support

24/7 emergency charger repair

Charger down? Our nationwide network of certified technicians responds within hours, not days. Get your chargers back online fast.

4-hour

Average Response

150+

Cities Covered

95%

First-Visit Fix Rate

24/7/365

Availability

What We Handle

Any issue, any charger, any time

Our technicians are trained to handle the full spectrum of EV charger failures, from hardware to software.

Hardware Failures

Component malfunctions, power module failures, display issues, and physical damage to charger units.

Connectivity Issues

Network dropouts, SIM card failures, OCPP communication errors, and backend connectivity problems.

Payment System Errors

RFID reader faults, UPI/QR code failures, payment gateway timeouts, and transaction reconciliation issues.

Electrical Faults

Tripped MCBs, earthing failures, voltage fluctuations, and power supply issues affecting charging output.

Vandalism Damage

Physical damage from vandalism, cable theft, screen damage, and weather-related damage to outdoor units.

Software Crashes

Firmware crashes, boot loops, frozen displays, and application-level errors requiring on-site intervention.

How It Works

From call to resolution in 4 steps

A streamlined process designed to minimize your charger downtime.

1

Call or WhatsApp Our Helpline

Reach us 24/7 via phone or WhatsApp. Describe the issue and share your charger ID or location.

2

Ticket Created & Technician Dispatched

We create a priority ticket, diagnose remotely if possible, and dispatch the nearest certified technician.

3

On-Site Diagnosis & Repair

Our technician arrives with common spare parts, diagnoses the root cause, and performs the repair on-site.

4

Testing & Sign-Off

Full functional testing, charging session verification, and sign-off with a detailed service report.

Coverage

We cover 150+ cities across India

Our growing network of certified technicians ensures rapid response wherever your chargers are deployed.

Major Metro Coverage

Delhi
Mumbai
Bangalore
Chennai
Hyderabad
Pune
Kolkata
Ahmedabad

...and 140+ more cities across India

Charger down? We'll get it back online.

Report your issue now and our team will have a certified technician on their way within hours. Available 24/7, 365 days a year.